Question 1

How do I get a quote?

Accepted Answer

You can call us on (02) 4954 7466, email sales@hipointwindows.com or use the Request a Quote form on our website. You can also visit our showroom at 22 Munibung Road, Cardiff NSW, Monday to Friday 7:30am to 5:00pm and Saturday 9:00am to 12:00pm.

Question 2

What is the lead-time?

Accepted Answer

Lead times depend on current workloads. Usual manufacturing lead time is 3 to 4 weeks. Installation lead times are given at order confirmation. Commercial windows and doors are usually 5 to 6 weeks.

Question 3

Are flyscreens and keyed locks included?

Accepted Answer

Flyscreens are usually included with all of our windows except bi-fold windows and doors and gas strut windows, and can be excluded if you do not need them. Keyed locks come as standard on most windows and doors except bi-fold and gas strut windows.

Question 4

Do you install windows and doors?

Accepted Answer

Yes. We provide installation for all windows and doors. We carry out a site inspection, check measure, manufacture the windows and doors, then install them. Depending on your wall type we also supply and fit internal and external finishings such as timber architraves and trim angles.

Question 5

Do you do double glazed windows and doors?

Accepted Answer

Yes. Hi-Point Windows fabricates, delivers and, if required, installs double-glazed windows and doors.

Question 6

Are your windows locally made?

Accepted Answer

Yes. All of our products are manufactured locally in our Cardiff NSW workshop and showroom. We are custom-based fabricators and are not bound to standard sizes. We are 100% Australian owned and manufactured with over 30 years of experience.

Question 7

When you take the original window out, will I be left with a hole in my house overnight?

Accepted Answer

No. Our installers work to a checklist and confirm all products and materials, including that the new window or door fits the opening, before removing the original unit.